Our Services
At Apollo IT Solutions we are passionate about fixing problems, and using technology to enhance lives. Whether that be a residential user having issues with their laptop, or a corporation needing device management. We have multiple service options to fit your needs.
What We Do
Specializing in Apple products we offer a wide variety of services
Apple Software Troubleshooting
Smart Home (HomeKit Enabled) Product Setup and Troubleshooting
Mobile Device Management
Device Procurement
Device Inventory Management
Technology Consulting
Account Management
Miscellaneous Support
A’ La Carte Service
Our A’ La Carte service allows you to get the service you need for the issues that aren’t ongoing. This is perfect for our Residential Customers who need troubleshooting support, help with learning a workflow, or need help setting up a brand new device. For Business Customers this is a great way to get support only when you need it.
A’ La Carte Support is billed in 15 minute increments, with a half hour minimum. First half hour is $40 with each following 15 minute increment being $25. Our rates are flexible so reach out with any questions you might have!
If traveling is required for service, there is a $10 travel fee for the Treasure Valley. If you are located in Valley County please contact us for more info.
Prepaid Hours
Depending on the issue, Al'a Carte billing can be frustrating or make it hard to budget for your project or monthly expenses. Particualy for our business customers, prepaid hours make it easy to budget projects and takes the guess work out of any labor costs.
Our residential customers also benefit from prepaid hours, allowing them to purchase hours in advance for peace of mind knowing they are covered. With our prepaid option you can buy hours upfront and save some money in the process.
Alpha Package - 3 hours of support for $270
Delta Package - 6 hours of support for $540
Epsilon Package - 10 hours of support for $800
All packages include Treasure Valley Travel fee, are good for 1 year from purchase date, and can be stacked with other packages, or mixed with A’ La Carte Service.
Business Plans
Business customers can have peace of mind knowing all their Apple products are completely covered with one of our Business Plans. These plans are exclusive to our Business Customers and are a great way to budget in any IT support.
Our different tiers allow our business customers to get the most out of what we can offer. All plans include Apple MDM setup, ongoing updates, and support. It also includes device procurement, inventory and lifecycle management, along with account management.
Omega Plan - $1000 a month, 1-10 managed devices
Kappa Plan - $2000 a month, 11-30 managed devices
Sigma Plan - $3000 a month, 31-40 managed devices, each managed device over 40 is an additional $99 per month
Business Consulting
Business consulting is a an option for those customers who don’t need the full IT support experience but might need to be able to ask questions about new products, troubleshooting issues, or just need additional over the phone support. Under this plan, customers can call in for over the phone support, consulting on devices and what will best fit their needs, and general support needs.
Consulting Plan - $100 a month